The staff and management of the Phoenix Centre for Children and Families can breathe easy, now that they have officially announced their successful accreditation for the next five years.
“Accreditation is a process,” explains Phoenix Centre executive director Greg Lubimiv, “whereby a third-party company that has accreditation experience comes in to ensure that the services you are providing meet the high quality, high standards and high expectations that the public should have of any public agency.”
The process to become accredited spanned from January, 2014 through to the fall of that year, during which time the Canadian Accreditation Association pored over just about every aspect of the Phoenix Centre’s operation, from the level of detail and organization of progress notes, assessments and treatment plans to the efficacy of their staff training programs to the agency’s extensive policies and procedures manuals.
In the end, The Phoenix Centre met the 100 per cent pass requirement, a result that Renfrew-Nipissing-Pembroke MPP John Yakabuski found delightful, if not at all shocking.
“Having had 12 years of experience through my period of time as your MPP,” he told Phoenix Centre staff gathered to celebrate the announcement, “I know the great work and you and your staff do right across Renfrew County in the Phoenix Centre and all your affiliates. I’m not surprised that you were successful. I’m very, very pleased and thankful that it happened. Having another five years is important for delivering mental health programs in Renfrew County as they are so very badly needed.”
This is the third time the mental health agency has received accreditation.
“For the last 12 years, and for the next four-and-a-half, we have an agency that has met all of the bars that say we’re operating a high-quality mental health centre.”